hollywoodsandvines.com, we want you to be happy with the trees you buy from us. If you receive a tree that has been damaged during shipping, please let us know as soon as possible. You have 48 hours from the date of delivery to email us at email@example.com with photos of the damage. We will review your case and decide whether to issue a store credit or send you a replacement tree. Our decision is final and based on our discretion.
We are proud of the quality of our trees and we care about your satisfaction. We aim to make this process easy and clear for you, and we appreciate your business.
Variegated Camellias No Refund Policy
Due to the nature of the plant, we cannot guarantee that the variegated camellias you purchase will have variegated blooms. We do our best to select plants that have visible variegation, but some plants may produce solid blooms instead. This is not a defect, but a genetic variation that is beyond our control. Therefore, we do not accept any returns, refunds, or store credit for variegated camellias on account for solid blooms. By adding this plant to your cart, you agree to this policy and waive your right to request a refund or exchange. Thank you for your understanding and cooperation.